The Wink hub is one of the finest alternatives for homeowners. But, people have lately complained that the Wink Hub won’t update.
If you are also experiencing the same issue, the following methods will assist you.
Table of Contents
- Try rebooting the system if the Wink won’t update
- Shift or relocate the device a little distanced from the router
- Try making use of hotspot if wink hub won’t update
- The app isn’t working perfectly.
- The server is unavailable.
- Additional issues to address if wink hub won’t update properly
- How can I dodge future problems?
- How to Make The Wink Hub’s Firmware Updates Automated
- Is wink hub capable of automatically connecting to a new network?
Try rebooting the system if the Wink won’t update
Try restarting the Hub first. It’s possible that the gadget was storing memories from the user at one point or another. It’s utilized to help you digest information faster.
The upgrade might need more memory from the gadget, which may not be available at the moment.
Rebooting the smart Hub seems to be the only way to wipe the cache data. Please take into account that after you’ve turned it off, it’s not going to come back on.
Instead, wait a few moments after doing the reboot. This allows the device to delete any unnecessary files from its storage entirely. The system may then be restarted, and the upgrade can begin.
Shift or relocate the device a little distanced from the router
You might also try moving your Wink hub‘s location. Relocating the device closer to the router generally improves signal strength.
However, these can cause your system’s upgrades to become incompatible. Sometimes it is best to keep your Hub distant from the router.
The gadget can be returned to its original location once all this is done. However, you will also have to alter the location of auto-updates on a regular basis.
As a result, a preferable approach is to position this device such that you should always have strong signals but with no disruption.
You may accomplish this by shifting your gadgets around and seeing which one performs best.
Try making use of hotspot if wink hub won’t update
Ultimately, if you can’t move your Hub, you may unplug it. However, all waves meddling with the procedure should be eliminated after the connection has been terminated.
You may now use your smartphone to link your Hub to another wifi network or hotspot. After the process is finished, manually update the gadget using your smartphone.
You should be able to turn on your router at this point. If you’re still experiencing difficulties, call Wink’s customer service number.
The app isn’t working perfectly.
Many customers reported experiencing difficulties while attempting to access their Wink smartphone app. Some customers were unable to use the app whatsoever.
Even if they launch the program, it would just hang or display errors when launching.
If you have such problems, we recommend that you check the broadband connection. You may just run an internet speed test to see how fast your connection is.
If the application still doesn’t function and you’re confident your internet is working, we recommend reinstalling the mobile app. You may also try removing the app’s cache files.
You may find that you are unable to utilize the mobile app effectively in accordance with your requirements on a regular basis.
For example, even if everything appears to be alright on your end, a certain gadget or the entire program might suddenly cease operating.
Whenever this occurs, it typically indicates that perhaps the servers are presently unavailable.
There really isn’t much one could do in such circumstances. You have no choice but to wait. The servers should be running again after a couple of hours or maybe after a day has gone.
Additional issues to address if wink hub won’t update properly
If you haven’t been able to locate the issue you’re having, or if you haven’t been able to resolve the issue on your own entirely, your last choice is to contact customer service.
This should benefit you in receiving more assistance from the customer support staff.
Keep in mind that even when you contact customer service, you describe the issues you have as well as the methods you’ve attempted to solve them.
How can I dodge future problems?
Before connecting any new gadgets, regularly update your Wink Hub as well as the Wink application.
Both of them may not be able to interact with the items you’re attempting to integrate if you don’t have the most recent firmware loaded.
Additionally, ensure that the Wink Hub is at a minimum distance of five feet from a wifi source.
The Wink Hub’s wifi chip could also get overloaded if that is very close to the wifi source, resulting in a failure.
How to Make The Wink Hub’s Firmware Updates Automated
- Firmware upgrades are inconvenient, yet they are required for a device to function correctly (and securely).
- Choose “Hubs” from the drop-down menu.
- In the top-right corner, press the settings gear symbol.
- Choose a Wink Hub from the drop-down menu.
- Scroll down and click on “Firmware Updates.”
Is wink hub capable of automatically connecting to a new network?
The Wink Hub need not connect promptly because you have modified the authentication that the Hub presently recognizes. To reset these settings:
- Restart the Wink Hub by disconnecting it and connecting it again.
- Please wait for it to begin blazing purple light.
- Find Wink Hub Settings, move to the wifi Options menu in the Wink mobile app.
- Insert your new wifi details, after which click Update.