Are you wondering why you face Amazon Alexa App no conversation icon issue? Check out this guide to solve your problem.
Table of Contents
Where Is The Conversation Icon In The Alexa App?
Sometimes, it may be because you might not have the latest version of the app. So, update your app and try to sign out, and then again sign in to your account.
Once you sign in to your account, you should see a conversation icon at the bottom of your screen. It will be somewhere in the middle and will be easily visible.
However, if you are unable to see the conversation icon, then check your Operating system.
For Android Users-
As an Android User, the reason can be that your smartphone’s Operating System is older than 5.0.
For IOS Users-
Similarly, if you are an IOS User, your smartphone should have a 9.0 or newer version of the Operating System to enable this feature.
Now, if your Operating System is already up to date and you still face this issue of the Alexa app no conversation icon, in such a case, you need to contact the customer support system.
As it will probably be a technical glitch, customer service will immediately solve your problem.
Alexa App No Conversation Icon – Conclusion
To sum it up, this guide helps you to know whether you are eligible to enable the conversation feature on your Amazon Alexa device or not.
Moreover, suppose your OS is suitable to make calls and messages through the Alexa device.
In that case, it will potentially be a technical glitch that can be solved by contacting a customer support person.
We hope that this guide was helpful for you to find the solution to the issue of not seeing the conversation icon on your Alexa app.