A Philips Hue Tap Switch may cease operating due to various factors such as having in setup settings, third-party integrations, being out of reach, and more. Fortunately, all of these are simple to explore and solve.
The Philips Hue Tap Switch is a component of the Philips Hue suite that lets you control the home’s lights and it’s supported in their attachable line-up by the Hue Motion Sensors as well as Philips Hue Dimmer Switches.
The four distinct buttons on this Philips tap button may be used to manage your home’s smart lights via the Philips Hue application, and it demands the Hue Bridge to work.
Most intriguingly, this one-of-a-kind Philips Hue Tap switch does not require a battery. Instead, the Philips Tap Switch is fueled by the energy that is released because one of the switching devices is pressed.
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Philips Hue Tap Switch Not Working Troubleshooting.
Here is how to fix your Philips Tap Switch Not working issue;
Connection to the Internet
If the Philips Hue Tap Switch is not working, the very first action you should do is inspect the Broadband connection.
Fundamentally, all data and instruction transmission occurs between the bridge with the Wi-Fi network.
Therefore you must enter the Wi-Fi router configuration and ensure that the bridge is properly linked.
To enable seamless communication and a quality experience with your Philips Hue switch, you would also need to drop down the Wi-Fi network to 2.4 GHz if it is already functioning at 5 GHz.
Keep in mind the router does not have any VPN or proxy configurations activated since they might cause difficulties and prevent your Philips Hue Switch from working properly.
However, after you have examined all of these criteria, you will indeed be able to utilize the Philips Hue switch again with no problems.
Attempt a Simple Reset.
Even though the connection is vital, sometimes when the trouble is not with the internet, but also with the lightbulb, which may have acquired some form of mistake, causing it to have these types of difficulties that might hamper your interaction with the switch, you can attempt a soft reset to have the switch corrected quickly.
Because there are no routines or anything else like that associated, doing a soft reset on the Philips Hue series switches is simple.
All you have to do is push all four buttons at the same time and hold them down until the LED signal on the switch goes green.
When the LED indication becomes green, it will immediately reset, and when the button restarts, you will indeed be authorized to activate it without further problems.
Contact Customer Service
Suppose you’ve done all of the troubleshooting procedures above and are still unable to get it to operate properly.
In that case, you may need to have your system examined by a specialist from the Support Department.
A professional will be able to efficiently inspect your wiring and the switch and provide you with the finest potential remedy for this condition that will not violate your warranty while also resolving the situation.