Ecobee Not Turning On Heat: Try These Troubleshooting Ideas

For Ecobee thermostats to work, your furnace must provide a consistent 24VAC source of power.

An Ecobee thermostat will not draw power from the furnace if it is turned off. The furnace also is believed to be the reason for your Ecobee thermostat restarting regularly.

A smart furnace is a gadget that allows customers to regulate the temperature in their homes. The smart thermostat from Ecobee is well-known among users.

Their smart thermostat has all of the most up-to-date additional features built-in. For example, you can utilize the device’s touchscreen display in addition to being able to operate it remotely.

Furthermore, many users have reported that their Ecobee thermostats are malfunctioning. The fact that the Ecobee thermostat does not switch on the heat is amongst the most typical concerns that consumers have.

How To Restore Ecobee Not Turning On Heat?

We’ve outlined a few options for resolving Ecobee’s thermostat’s inability to turn on the heat. All of them will assist you in troubleshooting and resolving your problem. Thus, without any further delay, let’s get this party started!

It’s possible that your thermostat isn’t requesting heat.

Thermostat status may be checked via the app. For example, if your thermostat has a flame image with an orange outline, it is time to turn on the heat.

However, the thermostat is not calling for heat if you see anything else, such as a white flame symbol.

Due to the general heat differential temperature, a thermostat might not have been signaling for heat. Therefore, your Ecobee will not request heat if the inside temperature has not decreased below the heat differential temperature.

Users can customize their heat differential threshold in the application using the threshold configurations.

Modify the Fan Controls

You would have the ability to alter fan control while configuring your thermostat device. Your fan’s energy consumption will be optimized by default.

We’ve had occasions where the fan controls needed to be modified because the Ecobee couldn’t inform the furnace to switch on the heat.

You’ll need to change the fan control on the furnace in this scenario. However, allowing you to switch on the heat should be easier now.

Contact the customer service department.

There might be a problem with your gadget. For example, a blown fuse or faulty wiring might also be to blame for the lack of heat. If that is indeed the case, you’ll have to double-check everything personally.

In case something goes wrong, we recommend contacting customer service as well.

The support personnel should be able to assist you in troubleshooting and determining the problem. Just make sure to include all of the things you’ve previously tried.