A significant number of users have reported problems with the smart plugin in their homes. As a consequence, they are irritated that their Amazon smart plug is malfunctioning.
If you are experiencing a similar problem and are unsure how to resolve it, this post should be of excellent assistance.
In addition, this post will walk you through the process of troubleshooting the most frequent issues that you may encounter while using the Amazon Smart Plug. So now, without further delay, let’s get started!
Table of Contents
Amazon Smart Plug Troubleshooting
Resetting The Amazon Smart Plug
It is strongly advised that you begin the troubleshooting procedure for any issue by merely resetting Amazon’s smart plug.
The reason you’re experiencing this problem in the first place may be due to a minor glitch.
If you’re unsure what resetting does, it effectively removes all of the information you’ve saved within the smart plug and replaces them with the original settings. To reset Amazon’s smart plug, proceed as follows:
- Press corresponding buttons on the gadget for about 12 seconds.
- You can securely release the button you’re pressing down whenever you see a red LED light.
- A blue LED light will begin to blink when the reset operation is complete.
- You may now use the Alexa application to register any Amazon smart plug.
Alexa Is Unable To Locate The Amazon Smart Plug.
Some customers have also reported that their Alexa application is having trouble discovering the smart plug as a result of the difficulties.
This is a very inconvenient issue because the user is unable to utilize the smart plug at all via Alexa.
Thankfully, the user can easily examine a multitude of things in order to resolve the problem.
The first thing to look for is the version of Alexa that is currently installed on the gadget and the Alexa application.
Furthermore, the user should ensure that his Alexa gadget and the Amazon smart plug are both linked to the very same network or Wi-Fi connection.
Finally, make sure the gadgets are not too far away. If none of this appears to work, you could try resetting Amazon’s smart plug.
The Amazon Smart Plug Is Not Working At All.
Another typical mistake that many consumers appear to encounter is Amazon’s smart plug not functioning or not responding.
In addition, the smart plug might not operate at all for certain users right away.
If you are struggling to get the smart plug to operate, even though you try it manually, you must first validate your connection to the internet.
You might try changing to the 2.4GHz Wi-Fi band option in the router’s configuration.
However, if your broadband is entirely operational, there is a chance that you may receive a malfunctioning smart switch or that the smart switch will be damaged.
The only viable remedy might be to replace the smart switch with a fresh model in either situation.
Conclusion: Amazon Smart Plug Troubleshooting
We have described how to solve some of the main frequent issues that you are likely to experience when using an Amazon smart plug.
However, if you are still having problems after executing all of the recommendations in the guide, we strongly advise you to approach customer service for more assistance